CUSTOMER CARE

SHIPPING & RETURNS BY BLANK

QUICK SCAN

  •  FREE SHIPPING ON ALL ORDERS
  •  NO HASSLE RETURNS 
  •  M-F 9-5 CUSTOMER SERVICE

SUMMARY

  • The Free delivery is offered worldwide.
  • We deliver to some countries faster than other countries. Depending on your countries post office, the times can differ also
  • The delivery from our manufacturer may take a bit longer to dispatch.
  • We have a solid customer support system with our main man Joe in place to answer all your questions
  • Our deliveries are handled by our third-party manufacturer, this means they might ship the products one or two days later than we plan. It also means that we can’t guarantee that the products are being delivered on the day we plan.

INTERNATIONAL SHIPPING – STANDARD

Blank makes you enjoy free world wide shipping. Blank ships to almost 190 countries. All our products have free shipping at BLANK. Sunglasses. However as you might know, it’s hard to offer free and fast delivery to every single country. That’s why our estimated delivery time is around 5-25 business days.

 Destination

Duration

United States & Canada

5-20 days

United Kingdom, Germany, The Netherlands, Belgium, France, Luxembourg, Switzerland, Austria

6-20 days

Denmark, Sweden, Norway, Finland

8-22 days

Rest of Europe

10-25 days

Japan, China, Hong Kong, South-Korea, Singapore

10-20 days

Australia, New-Zealand

10-20 days

Rest of the World

12-25 days

CARRIERS 

Blank Shipping Partners

RETURNS

Of course we accept returns on all products for any reason. Just as long as item & packaging is returned in perfect condition. If you want to know more about our return policy, please check our page “Returns” or just contact info@blank-sunglasses.comWe will handle your return than.

OUR BLANK REFUND POLICY

Just don’t worry. That’s our motto.

We offer this:

If you have purchased anything on BLANK. Sunglasses, but didn’t :

  • Didn’t receive the right products or sizing, or
  • Receive your products within the guaranteed delivery time, you get a full refund from us.
  • Payed with Paypal? Check our “Returns” page.

However we cant give you full refund under the following circumstances:

  1. Your BLANK order didn’t arrive due to factors within your control (for example you provide us with the wrong shipping address. Duh.)
  2. Your BLANK order didn’t arrive due to one or other circumstances outside the control of BLANK. Sunglasses (for example: not cleared by customs, a tornado or other natural disasters).

Want to Refund your order?

Submit your refund requests within 14 days after the guaranteed period for delivery (45 days) has expired. You can also just contact our main man Joe to info@blank-sunglasses.com.

Returns

Returns or exchange items are accepted up to 14 calendar days after receiving your order. Just sent the product back in its original condition and without the previously used postage labels.

Return Address:

BLANK. Sunglasses
Ruiterkade 139-1
1011 AC Amsterdam
The Netherlands

Got Questions? Contact our main man Joe at: info@blank-sunglasses.com

Free returns with PayPal

Want to return shipping refunded when you used PayPal on our website? Just click here to activate the Paypal Service.

Already activated this? Click the button below and get your refund.

Paypal refund service

PAYMENT METHODS AT BLANK

Blank Sunglasses has a few payment methods.

Our payments methods include PayPal, Credit cards, Bitcoin, Sofort and IDEAL.

TERMS OF PAYMENT

Debit operations are made in Euro’s €.  The price of your order or the product is estimated at the exchange rate of the Central Bank of Europe. This means that the total sum may differ from the sum indicated on our website due to the differences in currency rates of the acquirer bank and the issuing bank.

GENERAL TERMS

You can check our general terms here: GENERAL TERMS