Just don’t worry. That’s our motto.
This is our policy regarding this matter 🙂
If you have purchased anything on BLANK. Sunglasses, but didn’t:
- Receive the right products or sizing, or
- Receive your products within the guaranteed delivery time (45 days), you get a full refund from us.
- Paid with Paypal? Check our “Returns” page.
However, we can’t give you full refund under the following circumstances:
- Your BLANK. order didn’t arrive due to factors within your control (for example: you provided us the wrong shipping address), or
- Your BLANK. order didn’t arrive due to one or other circumstances outside the control of BLANK. Sunglasses (for example: not cleared by customs, a tornado or other natural disasters, pandemics), or
- Your order has been placed at a discount or within a sale. In this case you can still swap your order amount for other products.
How do I return my order?
Returns/Refunds or exchange items are accepted up to 14 calendar days after receiving your order.
If you want to return your order for a refund or replacement, please contact us at:
Please note your order number or email address and which sunglasses you are going to return (+ which replacement you want of course!). Our support team will help you with this process and will make sure get your refund or replacement as soon as possible!