SHIPPING

SHIPPING TIMES

Blank makes you enjoy free express shipping on all orders above 50 euro’s when in stock. See below for the shipping times to your destination. If products not available at our warehouse for express shipping all our products can be directly ordered on backorder from our factory.

COVID-19 UPDATE:
Please note that due to the current COVID-19 (known as Corona virus) pandemic we are experiencing delays in delivery times. What does this mean for your order? Your order will ship out ASAP, usually within 48 hours. Once the package has been handed over to the courier service we are depending on their services as well – the courier service will do its absolute best to deliver it to you on time. However, because of necessary measurements on the work floor and the sudden increase of packages they cannot 100% assure to deliver it within the estimated delivery time frame. Estimated delivery may be over 10 business days extra due to courier services being unable to deliver within the usually promised time frame.
Thank you for being understanding!

Destination	Duration
The Netherlands	Next day (ordered before 18:00)
Austria, Belgium, Croatia, Czech Republic Denmark, Finland, France, Germany, Hungary, Ireland, Italy, Latvia, Luxembourg Netherlands, Poland, Portugal, Slovenia, Spain, Sweden	1-2 days
Norway, Switzerland	5-20 days
United States & Canada	5-20 days
Rest of Europe	10-25 days
Japan, China, Hong Kong, South-Korea, Singapore	10-20 days
Australia, New-Zealand	10-20 days
Rest of the World	12-45 days
Shipping on backorder (europe)	10-25 days

ORDER PROCESSING

If your item is in stock, please allow 1-3 business days to process your order once payment is received and cleared. Please note during high volume sale periods or new range releases there may be minor delays – we appreciate your patience during this time! Once shipped, you will be emailed with tracking information to follow your order to its destination. Please note there is no dispatch on weekends or public holidays.

CARRIERS

The carrier that will deliver your package, will depend on your local post carrier in your Country or it is stated at the shipping method. A few of the carriers are the following:

RETURNS

Blank Sunglasses accepts returns on all products for any reason. Just as long as item & packaging is returned in perfect condition. If you want to know more about our return policy, please check our page “Returns” or just contact info@blank-sunglasses.com. We will handle your return.

TAXES & DUTIES

Customers are responsible for all applicable import duties and fees. All orders are shipped DDU, “duties and taxes unpaid” from Asia, and we do not collect the VAT, duties and/or taxes and cannot predict what your estimated charge may be. In order to collect your package, additional charges must be paid to clear customs. As we ship to over 50 countries, some may require additional fees paid COD (Collect On Delivery). In this case the fees are paid to the local carrier. Blank Sunglasses does not collect fees and has no control over what local governments charge.

OWNERSHIP AND RISK

To ensure fast dispatch times, once your order has been placed, we are unable to make changes or cancel your order. If you have made an error in your delivery address, please contact us immediately via email at info@blank-sunglasses.com Any delivery date or time specified by us is a best estimate only and Blank Sunglasses will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery. Once shipped, Blank Sunglasses does not take responsibility of loss or damaged items during transit. In the unlikely event your order is not received within the expected delivery time frame.

HOW DO I TRACK MY ORDER?

Got a Blank account?

Easy Peasy! Log into your account through the online store, check out the fulfillment status against your recent order. If the order has been fulfilled, click onto the order information & you can find your tracking information there.

I don’t have a Blank account yet

As soon as your order has been fulfilled, you’ll receive a shipping confirmation email. You will then be able to track your order through the tracking link on the email. If you haven’t received an email yet, not to worry! Your order will usually take around 2-3 days to be dispatched.

Question about the delivery?

No problem! Just contact us through one of the options below.